We are interested in your service requests, please take a moment to communicate them to the RCKC directly using the form below. This service request process is the most efficient and effective method of communication for any service needs on our road network.
Service requests received are routed to the appropriate RCKC staff. A report of service requests is available for service requests currently active in our system and listed by service request reason; the report is updated weekly and linked below. If a service request does not appear on the report; it has been investigated, responded to, and/or action completed and therefore closed in our system accordingly.
Please allow an average of 20 business days for service request investigation, response or action. Additional time for processing service requests may be necessary during severe weather events, construction season or for those requiring additional investigation. Be reassured the RCKC monitors and tracks all service requests received and they are not closed until which time it is appropriate to do so.
(Report does not include Traffic Signal Service Requests which are addressed with contract services)
Our Team continues to be dedicated to enhancing our road network and committed to providing a safe and convenient road system. Thank you.
If you would like more information, the RCKC has developed material on a variety of road-related topics, available on this website.
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